Frequently Asked Questions.

  • We are based in New Waltham in Grimsby, North East Lincolnshire.

  • We offer both!

    Collection from us in New Waltham is included as standard, but for a small fee we can deliver direct to your door or venue.

    All large displays will be delivered and installed before your event, with the option of a collection service afterwards if you require.

  • With over 7 years working in the balloon industry we are committed to offering high quality products and excellent customer service. We are a fully registered and professionally run business - this isn’t a side hustle, and we pay our taxes!

    Want full control over every detail? Or would you prefer to give us a theme or colour scheme and let us work our magic? Either is fine! We can offer you as much or as little input as you like in your designs.

    We love to stay up to date with the latest trends and provide a fully insured service.

    Plus we are proud members of BAPIA, the UK’s biggest Balloon & Party Alliance.

  • Drop us a message on any of our social media pages.

    Facebook

    Instagram

    Or send us a message via our Booking Form.

  • As a small business our capacity is limited. We will always try to find in as many orders as possible, but ideally we need as much notice as you can give!

    We can hold dates for a small deposit.

    Got a last minute request? It’s always worth an ask!

  • We take full payment on all bookings under £100.

    For orders over £100 we can take a 50% deposit (non refundable), with the balance due 1 month before your event or collection date.

    We can secure your event date for a small non-refundable deposit but orders must be complete no less than 1 month before the event or collection date.

  • Check out our Balloon Care Tips - these will help ensure your balloons look their best for as long as possible.

  • We only ever work with high quality, natural rubber latex balloons and never cheap, unsafe and environmentally damaging imports. All our balloons carry the CE mark, ensuring inks on foils comply with EU standards.

    We never supply balloon releases and encourage all our customers to find alternatives.

    Balloons should be disposed of properly after use.

  • Yes! A copy of our Public Liability Insurance certification is available upon request.